FAQ

Processing time usually takes 1-2 business days depending on the number of clothes and the service type chosen. We will provide a time estimate before accepting your clothes.

Yes, we use safe and eco-friendly chemicals that do not cause skin irritation. All products used have been tested and certified.

You can order through our website, contact us by phone, or visit our office directly. We also offer pickup and delivery services for your convenience.

Yes, we accept clothes made of special materials like silk, satin, and other delicate fabrics. We have specific procedures for caring for these materials.

If your clothes get damaged, please contact us immediately and provide details of the damage. We will evaluate and provide the best solution, including compensation if necessary.

Yes, we offer delivery services to various locations within Cilacap. Please contact us for more details on delivery areas and schedules.